How we handle your information

1. Information we collect

We collect the details you submit through our quote form, contact form, or direct email. This may include your name, company, phone number, email address, project specifications, artwork files, and delivery locations.

We also capture basic analytics such as page views, referrers, and device type using privacy-friendly tools to understand how visitors use the site.

2. How we use your information

Provide estimations, fabrication proposals, and installation schedules tailored to your signage requirements.

Coordinate site visits, logistics, and post-installation support with our in-house teams and trusted vendors.

Send project updates or marketing inspiration only when you have explicitly opted in. You can opt out any time by replying to the email or messaging our hotline.

3. Who has access

Only ShopNameBoard project managers and production leads handling your order can access your shared files and contact information.

We never sell or rent customer details. Third parties receive information solely when required to deliver services (for example, logistics partners or electricians) and they must follow the same confidentiality standards.

4. Data storage & security

Quote submissions are stored on secured servers with restricted access. Sensitive artwork or documents are archived in encrypted storage.

We retain project information for up to five years so we can support maintenance and repeat orders. You may request deletion earlier unless we are required to keep it for contracts or taxation.

5. Your rights

Request a copy, correction, or deletion of the personal data we hold about you.

Withdraw consent for marketing communication at any time by emailing contact@shopnameboards.com or calling +91-99024-78800.

If you have questions about this policy, contact our data representative using the details below.